The Türkiye Kart Project is an innovation and technology initiative developed as part of the country’s digital transformation.

The Chaotic Warehouse project was initiated to comprehensively address prevailing inefficiencies in parcel management within Correos offices.

Helena is CTT’s new assistant for Customer Support. Powered by Generative AI, she is able to interact with our customers, in natural language, and help them get their questions solved.

The Hungarian fulfilment market is a dynamically developing, unsaturated market, where forecast growth in the coming years is nearly 30%. Magyar Posta Zrt. has been investigating options for entering the fulfilment market, typically through a joint venture or strategic agreements, for a number of years. In 2023 Magyar Posta Zrt. completed a warehouse logistics development, creating an automated, robotised warehouse.

Georgian Post presents the stamp “Georgia” which was created under the marketing project “What expresses your Georgia”. The postal stamp has been created by an artificial intelligence.

The feedback button, the button in the PostNL App and on the PostNL website, allows consumers to always be in direct contact with our deliverers. Do you want to thank your deliverer for their ever-present smile at the door or when they go the extra mile?

In collaboration with SodaStream (www.sodastream.ch) Swiss Post has developed a simplified Co2 cylinder exchange system for its customers in just eight months. This unique complete solution impressed SodaStream, which then transferred its existing logistics solution from a competitor to Swiss Post.

The Crypto Stamp was created by the National Postal Operator – Poczta Polska S.A. An engaged community has been created around the project, which co-determines the development of the entire concept of the collection of Crypto Stamps within this innovative project.

“C-First” CX Initiative, a revolutionary complaint handling process to provide peace of mind and a strong and lasting emotional link with the customer.

Currently the Deutsche Post AG is obliged by regulation, to ensure the sale and shipment of letter and parcel products by person operated branches in municipalities with more than 2,000 inhabitants.

Since 2021, La Poste has been facing a decrease in office traffic, accompanied by a downward trend in the volume of mail exchanged at national and international level. To consider this new paradigm, our Digital Transformation program has been allocated an exceptional investment of 90 million euros over 4 years in order to digitize our postal and banking processes, bring new services to customers and employees and modernize our information system.

Omniva has been committed to the development of parcel locker-based services for more than 10 years. We have established a network of 1,236 parcel locker locations with more than 160,000 compartments across the Baltic region.

The WUMS-App stands out in the fleet management technology landscape, introducing a shift in tailor-made vehicle maintenance and control standards.

The basis of the idea was to enhance employee experience/focus on retention and loyalty programs through salary increases, employee benefits and rewards.

La Poste invited postal employees with disabilities to join a “tester group” that aims to improve the accessibility of both its offers and HR processes.

Setting up a barrier-free working environment for people with disabilities through reasonable accommodation for inclusive employment at Magyar Posta.

Implementation of a management system aimed at developing and integrating measures for reconciliation between personal, family, and professional life.

“PostalNetwork Inclusion” creates opportunities for people with disabilities and enables them to join the labour market by making talent visible.

During the last 3 years PostNord Denmark managed to reduce the electricity and heating consumption per square meters by 33% in all its terminals.

By developing an easy and cheap – less than half price – way to convert old diesel trucks into electric, we have made it easier for also smaller companies to invest.

La Poste and EDF, a leading producer and supplier electricity in France and Europe, have joined forces to accelerate the energy transition of La Poste real estate assets.

An Post has set itself the goal of designating 100% of available land to biodiversity activities which support and protect endangered species by 2030.

AI tool to support Linehaul planning based on configurable constraints to reduce the number of trips with ability to connect to live line haul carrier fill ratio.

The basis of the idea was to enhance employee experience/focus on retention and loyalty programs through salary increases, employee benefits and rewards.

La Poste invited postal employees with disabilities to join a “tester group” that aims to improve the accessibility of both its offers and HR processes.

Setting up a barrier-free working environment for people with disabilities through reasonable accommodation for inclusive employment at Magyar Posta.

Implementation of a management system aimed at developing and integrating measures for reconciliation between personal, family, and professional life.

“PostalNetwork Inclusion” creates opportunities for people with disabilities and enables them to join the labour market by making talent visible.

A service that brings the post office to the customer’s doorstep, eliminating the need for physical post office visits.

Postepay Green is a prepaid card is dedicated to children aged 10 to 17, made with biodegradable materials, and composed of 82% polylactic acid of biological origin.

Romanian Post supports blind customers and adapts 47 post offices so that, when a visually impaired person crosses its threshold, they can easily obtain the information necessary to move around the office and access postal services, without the need of an attendant.

The Romanian Post offers jobs to institutionalised children aged 16-18+.

PostNL addresses low literacy by simplifying texts and reading them aloud via the PostNL app, helping 1 in 7 people to better participate in society.

A service that brings the post office to the customer’s doorstep, eliminating the need for physical post office visits.

Postepay Green is a prepaid card is dedicated to children aged 10 to 17, made with biodegradable materials, and composed of 82% polylactic acid of biological origin.

Romanian Post supports blind customers and adapts 47 post offices so that, when a visually impaired person crosses its threshold, they can easily obtain the information necessary to move around the office and access postal services, without the need of an attendant.

The Romanian Post offers jobs to institutionalised children aged 16-18+.

PostNL addresses low literacy by simplifying texts and reading them aloud via the PostNL app, helping 1 in 7 people to better participate in society.

During the last 3 years PostNord Denmark managed to reduce the electricity and heating consumption per square meters by 33% in all its terminals.

By developing an easy and cheap – less than half price – way to convert old diesel trucks into electric, we have made it easier for also smaller companies to invest.

La Poste and EDF, a leading producer and supplier electricity in France and Europe, have joined forces to accelerate the energy transition of La Poste real estate assets.

An Post has set itself the goal of designating 100% of available land to biodiversity activities which support and protect endangered species by 2030.

AI tool to support Linehaul planning based on configurable constraints to reduce the number of trips with ability to connect to live line haul carrier fill ratio.