CSR Coups de Coeur Awards - Environment

Finland

Posti Group Corporation: 100% electric parcel home delivery in Helsinki

ACTIONS

In October 2021, Posti started a new operating model in home deliveries, where the recipient of a parcel receives a narrower, +-30 minutes, delivery window and real-time map tracking for their delivery. Parcels are also delivered to homes a day faster than previously.

In the capital of Finland, Helsinki, having population of 630,000, a separate delivery network of 18 fully electric vans has been created. Therefore, all home deliveries in Helsinki using narrower delivery windows and map tracking are 100% electric. All electricity used by Posti is renewable, so parcel home deliveries in Helsinki are completely CO2-free. That saves 44,500 litres of diesel annually and equals approximately an avoidance of 100 tons of CO2 emissions.

The objective is to make all home deliveries completely CO2-free in the future. Electric delivery in Helsinki is one step toward this goal. In the near future, new regions where fully electric deliveries will be implemented are to be announced.

RESULTS and IMPACT

Both goals were achieved: home deliveries in Helsinki take place emission-free and the customer satisfaction is an incredible 4.8 out of 5. The model is scalable and will be utilized next in other big cities in Finland. In total, a 10% reduction of emissions has been achieved compare to last year.