Posta Romana: The first post office adapted for blind people
The Post Office 39 in Bucharest will be available from April 2023 for the 100,000 visually impaired people living in Romania.
“Framinor” has installed a high-tech system in the post office to ensure that visually impaired people know what services are available, where the counters are located, how to get to them unaccompanied or how to leave the post office.
The Step-Hear system is a free app which communicates a pre-recorded audio message with all the necessary information for customer accessibility when interfaces with the sensors installed in the post office. This will allow people with visual impairments to manage their own way in post offices.
The Alphabet Scripor Association will also offer several devices for blind people, such as:
- Tactile-visual cards in the Romanian alphabet, the Braille alphabet and the tactile alphabet of colours (Scripor),
- Braille alphabet keyboard kits,
- Kits for making elevators accessible,
- Cecograms (postal items for the blind and admitted free of charge)…
RESULTS and IMPACT
Romanian Post, through this action, contributes to ease the life of people with visual disabilities and demonstrates its commitment toward social inclusion by removing mobility barriers for vulnerable people. This pilot project will be expanded depending on the interest of customers.