Our Speakers

Don’t miss this year’s Business Forum featuring top speakers and special guest speaker Ana Nicholls  from the Economists Intelligence Unit and postal leaders on future transformation strategies.

The 2023 Business Forum will give the participants the opportunity to follow the most recent Economic and postal trends and deep dive into how posts can achieve a sustainable social and competitive transformation in challenging times.


  • Carlos Bhatt

    Head of Innovation Management at CTT Portugal Post

    Carlos is the Head of Innovation Management at CTT Portugal Post and also serves as the Chairman of the Innovation Forum of PostEurop. He has several years of work experience in innovation management and strategy, particularly in the fields of telecommunications and technology, digital economy, FMCG, energy, logistics, and construction. Carlos has published several scientific papers in international peer-reviewed journals and has lectured at the University of Lisbon. He holds a PhD in Civil Engineering from Instituto Superior Técnico of the University of Lisbon, as well as an INSEAD General Management Program for Executives. At CTT, his work includes managing the Group’s Innovation Agenda, fostering relationships with external innovation ecosystems such as universities and startups, operationally executing CTT’s venture capital fund, securing funding for R&D projects from European funding programs, and managing the internal crowdsourcing platform for collecting innovation ideas.

  • Milos Zlatkovic

    Mily Tech

    Miloš is an experienced leader who knows how to build and scale high-performing teams and organizations. As an Engineering Manager at Milestone Systems, he led a part of an organization with teams in three different countries, building highly scalable products and services used by companies like Apple, FBI, City of Denver, and JFK Airport, to name a few.

    At Mily Technologies, he leads the company’s business efforts and is responsible for overall success, sales, marketing, and strategic partnerships.


  • Elena Fernández Rodríguez (Moderator)

    Director of International Affairs and Sustainability, Correos y Telégrafos S.A. and Chairwoman of the PostEurop Board of Directors

    Mother of 5 children, she has a Law Degree from the Complutense University of Madrid and a Master’s Degree in International Relations and Foreign Trade. Elena has taken several courses at the London School of Economics, IESE, IE and ESADE, in addition to the PROMOCIONA training program: Executive Program for Women in Senior Management.

    She has chaired, among others, the Strategy Committee and the Development Cooperation Committee at the Universal Postal Union (United Nations’ Agency for the Postal Sector) and at the European level, she is Chair of the European Affairs Committee at PostEurop since 2015.

    At Correos, she holds the position of Director of International Relations and Sustainability since 2016, being responsible for the design of the international regulatory strategy, the Studies Service and the definition of the company’s Sustainability Plan. Previously, she was Head of International Relations and Regulation from 2004 to 2015.

  • Botond Szebeny (Moderator)

    Secretary General of PostEurop

    Botond Szebeny is responsible since 2009 for co-ordinating the activities of the Association implemented in various fields including regulations (EU and UPU), operations, CSR, market, e-commerce, sustainability and customs, as well as leading the Headquarters of the Association located in Brussels.

    He also served in the Board of Directors of the European cross-industry campaign, Print Power.

    Prior to joining PostEurop, Botond had been member of the Executive Committee, at Magyar Posta for 6 years, responsible for the International Business.  During that time, he was also member on the Management Board of PostEurop with the responsibility of chairing the European Union Affairs Committee (EAC) of the Association. He lead various initiatives, including the UPU’s Financial Committee, and acted as external advisor to the EU’s European Economic and Social Committee.

    He has university degrees in economics, diplomacy, and law, and speaks fluently several European languages.

  • Sophie Desier (Moderator)

    Head of Bilateral Relations with all European Postal Operators,  La Poste Group

    Sophie Desier is Head of Bilateral Relations with all European Postal Operators at la Poste Group. She coordinates thirty business experts who participate in PostEurop’s Working Groups,. She has 20 years’ experience of the postal and logistic sector including 10 years at Asendia and 10 years as Product Owner Proximity Services in Marketing and Innovation Department. She launched the proximity service “Visit my parents” in 2012. She has also worked at Reliv International Inc (micro nutrition sector) as Head of European Distributors Network in 2013-2016. She holds a Master in International Relations from La Sorbonne Paris III (IHEAL) she recently passed a certification in Strategic and Economic Intelligence (IHEDN, Paris). Since October 2022, she is co-chair of the PostEurop Innovation Forum along with SwissPost and CTT Portugal.

  • Thierry Golliard (Moderator)

    Director of Open Innovation and Venturing at Swiss Post

    Thierry is Director of Open Innovation and Venturing of Swiss Post. In this role, he has been developing open innovation initiatives with external partners as start-ups, universities and accelerators in Switzerland, Germany, France, China and US. These innovation ecosystems enabled disruptive projects as, amongst others, the use of exoskeletons, the dynamic deliveries and the autonomous shuttles. Furthermore, he is managing the strategic venture capital funds of Swiss Post. Thierry holds several Masters in Economics and Technology from the University of Fribourg, EPFL, IMD and UC Berkeley. Since 2022, Thierry is also Vice Chair of PostEurop Innovation Forum.