CSR Coups de Coeur Awards - Employees

Switzerland

Swiss Post: StayFit

ACTIONS

Whether it is war, coronavirus, inflation, stress at work or personal crisis, Swiss Post staff can receive support for their concerns and problems easily, quickly and around the clock on the StayFit platform. Staff can discuss their concerns – anonymously if they wish – in a counselling chat with specialists from social or career guidance.

The platform is available to all staff who want to tackle their professional or private problems at an early stage or who are concerned about their health and personal development. The new platform also offers a large number of practical tips on topics such as work-life balance, stress management, professional development and other issues relating to mental and physical health. Staff have the option of accessing videos, articles and webinars anytime and anywhere, or they can register for exciting live events. In addition, StayFit contributes to prevention and offers fast support in acute crisis situations.

RESULTS and IMPACT

The one-year pilot runs since March 2023. The service is in heavy demand and the feedback is very positive. Six weeks after release, there have been 70,863 visitors, 106,078 page views and 30 chat requests. Problems are prevented from escalating and access to information and tools is facilitated.