Business Forum 2024 – AGENDA

Emperor Dusan room, Hilton Hotel Belgrade
Date: Thursday 17 October 2024 from 09:00 to 13:30

Thursday 17 October – Business Forum 
Time Event
09:00 – 09:30 Welcome Coffee

09:30 – 09:40 Introduction of the Business Forum

By Elena Fernandez – Rodriguez, Chairwoman of the PostEurop Board of Directors and Botond Szebeny, Secretary General

Welcome address from Mr Mihailo Jovanovic, PhD
Director of Office for IT and E-government of the Government of the Republic of Serbia (TBC)

09:40 – 10:20 Keynote: AI: business use cases, regulation, and societal impact

We will look at the state of AI now and how it will develop, the state of regulation and broader geopolitical issues, and the technology’s impact on work, the human as well as its limits and challenges.

By Dexter Thillien, Lead analyst for technology and telecoms, Economist Intelligence Unit (EIU)

10:20 – 10:25 Q&A
10:25 – 11:15 CEO case studies and panel discussion: AI within the Postal Strategies

  • How are you using AI now?
  • What is the business area where you think AI can help the most going forward?
  • What is the biggest challenge to using AI (data, talent, something else)?

Panellists

  • Mr. Levan Chikvaidze, CEO of Georgian Post
  • Mrs. Assel Zhanassova, CEO of Kazpost
  • Mr. Stefan Badža, Advisor to the President of the National Assembly of Serbia

Moderated by Dexter Thillien, EIU & Elena Fernandez – Rodriguez

11:15 – 11:45 Networking & Coffee Break
11:45 – 13:15 Innovation Forum Roundtable

Generative Artificial Intelligence: are we entering a new age for the posts?

  • CTT’s digital leap: Unleashing AI for smarter postal & logistics solutions, by Carlos Bhatt, Head of Innovation Management at CTT Portugal Post
  • The path from data to growth: how Swiss Post is creating value with AI, by Thierry Golliard, Director of Open Innovation and Venturing of Swiss Post
  • PostNord: Sorting Operational Excellence with a combination of AI, RTLS & Computer Vision by Christian Østergaard, Lead Visionary and Senior Group Strategist for PostNord
  • Data and AI Transformation at La Poste, by Pierre-Etienne Bardin, Group Chief Data Officer of La Poste Groupe
  • From guesswork to growth – Using generative models to build and scale OOH networks (logistics), by Milos Zlatkovic, Mily Tech
  • A.I.’s role in Estimated Delivery Dates (EDD) by Eric Pong, Partnerships Director, Logistics at Aftership

Moderated by Chair and Vice-Chairs of the Innovation Forum

13:15 – 13:20 Summary of the Business Forum
By Chair and Vice-Chairs of the Innovation Forum
13:20 – 13:30 Wrap up and closing

By Elena Fernandez – Rodriguez, Chairwoman of the Board of Directors

13:30 – 14:30 Lunch for all participants & CEO Executive Lunch on special invitation