CSR Coups de Coeur Awards - Employees

Belgium

bpost: Belgium’s biggest team

ACTIONS

The success of e-commerce has a direct impact on the parcel volume, especially during the end-of-year peak. Between Black Friday and New Year’s Eve 2021, bpost delivered no fewer than 11 million parcels, including no fewer than 622,000 on 1December.

This was not a problem because bpost employees are all part of ‘Belgium’s biggest team’! To ensure the company could handle these phenomenal volumes, 650 office-based colleagues rolled up their sleeves to help collect, input, and sort and deliver letters and parcels. A rewarding experience and a sign of solidarity with their colleagues on the field that enabled them to get hands-on experience on the ground and meet colleagues with different backgrounds.

RESULTS and IMPACT

More than 650 central staff joined their colleagues in field operations during the end of year peak.